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How we manange your data

Communitas Energy CIC (CE) of 1100 Century Way, Thorpe Business Park, Leeds, LS15 8TU is a regulated not for profit Community Interest Company.

 

CE is registered with the Information Commissioner’s Office as a data controller. Registration reference: ZA197357.

 

How we collect information

When we receive personal information, as part of our process, such as your name, email address, phone number and other details. Your personal information will be used for the specific reasons stated for the serive(s) we are undertaking for you.

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What type of personal information do we generaly collect:

  • Name

  • Contact details

  • Age

  • Health

  • Income

  • Benefits

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Generaly we collect information from:

  • Customers

  • Other people living with customers

  • Other people supporting customers

  • Property landlords

  • Suppliers

  • Client

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When collecting your information it will be on the lawful basis of concent, unless stated otherwise.

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Special Category Personal Data

In some cases we may ask you for Special Category Personal Data that is health related.  If we do ask you for this we will make it clear to you that this is Special Category, request explicit consent, explane why we are asking for this and how it will be used.

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Our commitment to you:

  • Ensure Voluntariness; You can choose not to provide your information and you will not be coercion or pressure to do so.

  • Secure Data Handling shall be maintained to keep your data safe.

  • Data Minimization; We aim to collect only the minimum necessary Special Category Personal Data required for the specified purpose and avoid collecting extraneous or irrelevant information.

  • Accessibility; The information you provide is always accessible by you, if you have any questions or would like any clarification regarding the information we hold, please email us at data@ce-cic.org.uk.

  • Right to Access:  You have the right to access your data, if you would like to make a request please emails us at data@ce-cic.org.uk.

  • Right to Erasure;  you have the right to request the deletion of your data at any time, if you would like to make a request to do so please email us at data@ce-cic.org.uk.

  • Regular Review; We will periodically review our information processes, when required to do so we will  update individuals on data processing activities changes which may affect you.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at data@ce-cic.org.uk or send us mail to:

Communitas Energy CIC, 1100 Century Way, Thorpe Business Park, Leeds, LS15 8TU

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