Sustainable Warmth – Shropshire Council

Whole-House Solutions for a Warmer Shropshire

In partnership with Shropshire Council, we are delivering the Sustainable Warmth Shropshire Programme — a fully funded scheme offering eligible homeowners and landlords access to a range of energy efficiency upgrades.

Whole-House Upgrades for a Warmer Shropshire
In partnership with Shropshire Council, Communitas Energy is supporting delivery of the Sustainable Warmth Shropshire Programme — helping eligible homeowners and private landlords access fully funded energy efficiency upgrades.

Measures may include:

Loft and wall insulation
First-time double glazing and external doors
Solar PV systems (with optional battery storage)
Clean heat systems, including air source heat pumps

This programme follows a whole-house approach, so measures work together to improve comfort, reduce heat loss, and lower running costs — while supporting the UK’s net zero goals.

✅ Applications are open
Homeowners and private landlords are encouraged to register interest.

Make An Applications

Case Study: Transforming Home Heating in Shropshire

From Cold to Cosy: A Fully Funded Heat Pump Upgrade for a Vulnerable Resident

At a glance:

Location: Shropshire, England

Property: Residential home (existing oil heating system)

Customer: Owner occupier, aged 93

Funding route: Home Upgrade Grant (HUG) via Shropshire Council

Upgrades: Air source heat pump (Daikin), new hot water cylinder, full radiator upgrade

The challenge:

Mrs M, aged 93, required a home that could maintain a consistent, comfortable temperature 24/7 to support her health and wellbeing.

Her existing heating system — an ageing oil boiler combined with a leaking immersion heater — had become unreliable, inefficient, and costly to run. The property needed a long-term solution that would provide dependable warmth without increasing energy costs.

What we did:

Assessed the property and confirmed suitability for a fully funded upgrade under the Home Upgrade Grant (HUG) programme
Designed and installed a Daikin air source heat pump system, tailored to provide consistent heating throughout the home
Installed a new hot water cylinder to support efficient system performance
Upgraded the property with nine new radiators, including additional units in the main living space to improve heat distribution
Delivered the full installation within one week, minimising disruption
Provided clear guidance to the household on system use and temperature control

Results & impact:

Maintains a consistent indoor temperature of approximately 21°C, day and night
Improved comfort and wellbeing for a vulnerable resident requiring constant heating
Reduced reliance on fossil fuels, replacing oil with a low-carbon heating system
Expected lower running costs, particularly important given year-round heating needs

💬 “My mum needs 24/7 heating at a consistent temperature… the new system gives her exactly that. She’s delighted and so are we.”

Wider impact:

This project forms part of the wider Shropshire Home Upgrade Grant programme, which has delivered 150+ heat pump installations across the region — helping households reduce energy costs, improve comfort, and transition to low-carbon heating.

At Communitas Energy CIC, we prioritise both technical performance and resident wellbeing, ensuring every system is designed around the needs of the household.